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ceaco puzzles missing piece

Our only complaint, the pieces did not fit snugly together. I ordered four puzzles on 12/21 and expected them to ship immediately. I extrapolate there would be dozens if not hundreds of missing / duplicates throughout the puzzle. It's actually a beautiful scene but there are three missing pieces. Thought customer lost them. That's just not fair. Bought the 1000 piece pride rock puzzle and "finished" it, with one piece missing. 25 pieces in from left side do not match. We opened a brand new Ceaco puzzle snd started separating the border pieces from the interior pieces. We did not have any missing pieces, and the puzzle is ocean themed and beautiful. There are no reviews yet for this product - Be The First! I emailed their customer service, they send they would send 2 new puzzles. I purchased a 2000 piece puzzle and completed it on my kitchen table with 5 pieces missing. Two others had a missing piece. As you can see from the picture we finished our puzzle and 1 missing piece. I just finished my puzzle and there's 2 missing pieces and a piece left over that's a duplicate of another piece. American Made? Not cool Ceaco! Ceaco has a consumer rating of 2.06 stars from 38 reviews indicating that most customers are generally dissatisfied with their purchases. I didn't even bother trying the 3rd puzzle. This was during the pandemic so I couldn't make a return therefore I completed it... so disappointing! Just finished 750 peice mushroom puzzle and a piece is missing. I have never had that happen before. Mine had FOUR pieces missing. Of the 12 puzzles, one had a missing piece and two duplicate pieces. I am not going to send customer service the barcode to my purchase to get the same exact problem. IF your puzzle is missing a piece Ceaco is really good at replacing the puzzle BUT they need that info on that little paper as well as the UPC label info! It was a beautiful puzzle but worthless if you don't have all the pieces. This company responds to reviews on average within 2 days. Puzzle was new and completely sealed, and thankfully I was able to exchange it for a new unopened puzzle, and guess what? Read more. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! The 2000 piece I spent hours on, and got to the end- one missing piece. Not only did I enjoy the 750 disney puzzle, but when I lost my puzzle printout, they gladly sent me a replacement and didn't even charge me for it. Why? Fast & Free shipping on many items! Proudly Made in the USA It's like they cut the pieces for many puzzles, allow them to mix together and just shove them into random boxes. Consumers complaining about Ceaco most frequently mention piece puzzle, customer service and quality control problems. The puzzles did not ship until January 6th! I can't look at the box because part of picture is cut off. Did u change the way ur puzzle pieces look because I just ordered puzzles from Amazon and I've been doing puzzles for years and the ones I got the pieces are totally different. We’re in this together! I am meticulous about keeping track of pieces. Please fill out the employment form or send your resume to career@pw.com. I emailed customer service on January 2nd to see what had happened and to cancel if they had not yet shipped but they did not get back to me until today with an email blaming FedEx. We have had to put several layers of puzzle glue on the puzzle to get the pieces to stay together. If you already do, please login now. We use cookies for analytics, personalization, and ads. It is so hard to find puzzles these days in toy stores. High-quality, innovative and challenging jigsaw puzzle from Ceaco, Puzzling millions since 1987! What an insult! We got some of our old favorite movies like the Wizard of Oz. I live alone, had no visitors, sweep my kitchen floor and no pieces found so I'm 100% sure this sealed plastic bag of puzzle pieces I opened was missing 5 pieces! I thought I was missing pieces to my first puzzle, but later found them and completed the puzzle. The puzzle came with lots of puzzle dust, cut strips and misc debris. 40 people found this helpful. Your recently viewed items and featured recommendations, Select the department you want to search in, Ceaco Disney Villains Jigsaw Puzzle, 1500 Pieces, Ceaco Thomas Kinkade The Disney Collection 4 in 1 Multipack Cinderella, The Lion King, Mickey and Minnie Mouse, The Little Mermaid Jigsaw Puzzles, (4) 500 Pieces, Ceaco Disney Fine Art Princess Collage Jigsaw Puzzle, 1000 Pieces, Ceaco Disney Classics Classic Collage Jigsaw Puzzle, 1500 Pieces, Ceaco Thomas Kinkade The Disney Collection Pocahontas Jigsaw Puzzle, 750 Pieces, Ceaco Bon Appetit What's Cooking Jigsaw Puzzle, 300 Pieces, Ceaco Perfect Piece Count Puzzle - David Maclean - Seaside Hill, Disney Ceaco Mickey Mouse & Friends Carnival Jigsaw Puzzle - 2000pc, Ceaco Disney Classics II Oval Stained Glass Jigsaw Puzzle, 1500 Pieces, Thomas Kinkade Follow The Yellow Brick Road Puzzle - 1000 Pieces, THOMAS KINKADE FANTASIA LADY & THE TRAMP WINNIE THE POOH TANGLED DISNEY DREAMS COLLECTION 4 IN 1 JIGSAW PUZZLE SET 500 pieces, Ceaco Disney The Disney Collection 4 in 1 Multipack Sleeping Beauty, Mickey & Minnie Mouse, Snow White & Seven Dwarfs, and Cinderella Jigsaw Puzzles, (4) 500 Pieces. I see from other reviews it is a common occurrence with the Chaco brand. Which 3rd world sweat shop are they making these in? Never heard back and wasted money. Stay safe with our COVID-19 guide. I would have definitely ordered more but it is so frustrating working on a 1500 piece puzzle and having pieces missing. Either make a bigger box or make the picture smaller. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. It seems like everyone only sells videogames nowadays. I'm about to start a third one. I went through the garbage and all my clothes looking for the missing piece. Several pieces became delaminated from the picture portion of the piece and the card backing leaving the puzzle incomplete with pieces falling apart. 1000 Piece Puzzle for Adults: Difficult Donuts Jigsaw Puzzle, 1000 Piece Puzzle for Adults: Lakeside Flower Village Jigsaw Puzzle, 300 Large Piece Puzzle for Adults: Beautiful Burano Italy Jigsaw Puzzle, Ceaco Perfect Piece Count Puzzle - City Lights - Las Vegas, Ceaco Weekend Retreat Collection Sunset Memories Jigsaw Puzzle, 1000 Pieces, Ceaco Disney/Pixar Movie Posters Jigsaw Puzzle, 2000 Pieces, Ceaco Weekend Retreat Collection Mountain View Jigsaw Puzzle, 1000 Pieces, Ceaco Thomas Kinkade DC Collection JL Showdown Gotham Pier Jigsaw Puzzle, 1000 Pieces, Ceaco Together Time - Disney/Pixar - Fab Five Music Concert Jigsaw Puzzle, 400 Pieces, Bon Appetit July 4th Jigsaw Puzzle, 300 Pieces, Ceaco Thomas Kinkade The Disney Collection Sleeping Beauty Enchanting Jigsaw Puzzle, 750 Pieces, Ceaco Disney Fine Art Enchantment of Snow White Jigsaw Puzzle, 1000 Pieces, Ceaco Disney Fine Art Wheeling in Flavor Jigsaw Puzzle, 1000 Pieces, Ceaco Disney/Pixar Clips Jigsaw Puzzle, 2000 Pieces, Ceaco Disney Panoramic Monsters Jigsaw Puzzle, 700 Pieces, 1000 Piece Puzzle for Adults: Strasbourg Sundown Jigsaw Puzzle, 1000 Piece Puzzle for Adults: Beautiful Breakfast Jigsaw Puzzle, 300 Large Piece Puzzle for Adults: Swiss River Village Jigsaw Puzzle, Ceaco Tracy Flickinger Sunroom Jigsaw Puzzle, 300 Pieces, Ceaco Disney 5 in 1 Multipack Jigsaw Puzzles, (2) 300 Pieces, (2) 500 Pieces, (1) 750 Pieces, Ceaco All Aboard Collection Steam Engine 17 Jigsaw Puzzle, 750 Pieces, Ceaco Disney/Pixar 5 in 1 Multipack Jigsaw Puzzles, (2) 300 Pieces, (2) 500 Pieces, (1) 750 Pieces, Ceaco Disney Mickey Mouse Vintage Collage Jigsaw Puzzle, 1500 Pieces, Ceaco Thomas Kinkade DC Collection Women of DC Jigsaw Puzzle, 1000 Pieces, Ceaco Weekend Retreat Collection Wilderness Lodge Jigsaw Puzzle, 1000 Pieces, Ceaco 3501-15 David Maclean Coastal Escape Puzzle - 2000Piece, Ceaco Disney Mickey Mouse Movie Reel Jigsaw Puzzle, 1500 Pieces, Ceaco Thomas Kinkade The Disney Collection Mickey and Minnie in Hawaii Jigsaw Puzzle, 750 Pieces, Selfies Holiday Cats in Hats Selfie Jigsaw Puzzle, 550 Pieces, Ceaco Thomas Kinkade The Disney Collection Mickey and Minnie Hollywood Jigsaw Puzzle, 750 Pieces, Ceaco Thomas Kinkade The Disney Collection The Little Mermaid Jigsaw Puzzle, 750 Pieces, Ceaco 2939-1 Colorstory Rainbow Puzzle - 750Piece, Ceaco Seek & Find Train Station Puzzle - 1000Piece, Ceaco Thomas Kinkade DC Collection Superman - Man of Steel Jigsaw Puzzle, 1000 Pieces (3154-4), Ceaco Thomas Kinkade The Disney Collection Tangled Jigsaw Puzzle, 750 Pieces, Ceaco Thomas Kinkade The Disney Collection 4 in 1 Multipack Snow White, Mickey & Minnie Mouse, & Pocahontas Jigsaw Puzzles, (4) 500 Pieces, Ceaco - Live for Today Jigsaw Puzzle by Thaneeya McArdle – 550 Pieces, Ceaco Disney Friends Disney Diner Jigsaw Puzzle, 200 Pieces, Ceaco 3401-44 Mark Ludy Night Celebration Puzzle - 1500Piece, Ceaco Undersea Glow Kids 100 Piece Puzzle Set: 3 Glow in The Dark Sea Puzzles - Great White Shark, Journey of The Sea Turtles, and Sea Villians, 1000 Piece Puzzle for Adults: Mountain Lake Boats Jigsaw Puzzle, 300 Large Piece Puzzle for Adults: Strasbourg Sundown Jigsaw Puzzle, 300 Large Piece Puzzle for Adults: Tuscan Tranquility Jigsaw Puzzle, 1000 Piece Puzzle for Adults: Challenging Chocolates Jigsaw Puzzle, 300 Large Piece Puzzle for Adults: Happy Buttons Jigsaw Puzzle, 1000 Piece Puzzle for Adults: Tuscan Hills Jigsaw Puzzle. Just completed a new, 2000 piece Thomas Kincaide puzzle. Got just about to the end and realized there were 4 missing pieces... very unhappy. Where is the quality control? After thoroughly crawling throughout our apartment we have concluded that this piece was never in the box. You need to get a new mfg. Puzzle will be trashed if pieces do not fit together! what are you going to do about it? A few months later I received only 1 replacement puzzle, and it was one I already owned. We are hiring! We do a puzzle every New Year's Eve and I was looking forward to choosing from the four I had ordered to do with our guests. I also only got three of the four puzzles with no word about a back order. Helpful. the top & bottom edge does not match. Never buy again. You can try emailing these asshats with a pic of the UPC code your address and phone number. This website has some great puzzles of 1000 pieces and more. Copyright © 2008-2020, Puzzle Warehouse, All rights reserved. I will select Buffalo puzzles next time... As you can tell from the photo they are definitely the wrong pieces. Looking for a family puzzle because we do a lot of them together as a family, so we looked for some online. GO. Then for the next hour or so we crawled around our apartment looking like fiends searching for a lost puzzle piece. is that ok? I accused the dog of eating the missing piece. Which should be the same pieces, but get a rule out and check, Gain trust and grow your business with customer reviews. Home of high-quality Jigsaw Puzzles. Great deals on Ceaco Puzzles. Nobody can do a puzzle like that. Spent half an hour separating and trimming puzzle pieces! To find more information about reviews and trust on Sitejabber.com please visit. Buy Apothecary From Ceaco, 550 Pieces, Free Shipping Available | Puzzle Warehouse Don't EVER buy one of these puzzles. We bought the 12 days of Christmas puzzle and was assuming it would be fun to do a quick 100 piece puzzle every night the 12 days before a Christmas. Now I read that many others have had a puzzle from this company with a missing piece. I ordered 3 puzzles from their website to do while being stuck in the house. Very disappointed: (. The best part of having a wish list is sharing it with others. Thank you for submitting your user survey! Comment Report abuse. The 1500 piece was missing multiple pieces. Was really enjoying putting this puzzle together only to find that an entire corner of the puzzle was missing! If not, click the create account button. I purchased a 2000 piece puzzle and completed it on my kitchen table with 5 pieces missing. All the pictures were really nice. We were working a ton of puzzles during our Coronavirus quarantine and this really put more of a damper on an already stressful situation. The process couldn't be easier. Hope this helps you with future customers and their satisfaction.

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