All rights reserved. Then in September, we were notified that this order was to be cancelled as the product was now discontinued, via an email.I then proceeded to contact wayfair (phoning a few times and then an email) to speak to the manager who was dealing with us, to fail and get nowhere. Today, a large box packaged arrived from Waifare (4 days earlier than date stated) with two labels attached on it, one stating the contents was the console table and one stating it was a BATHROOM CABINET in the box. Your browser does not support embedded videos. So even if your PayPal runes out after 30 days, you were still in safe hands. I Ordered a mattress from them and when I tried to use the 100 days return guarantee I was ensured it would be collected within 1 business day. I am left without a desk and feel completely let down by the lack of flexibility shown to support a customer who has received a bad experience. This was my first and last experience with Wayfair. The quality is brilliant and looks so lovely in the living room. The product is exactly what they described and what the pictures show, so absolutely no complaints, a very good experience. We OFFER a 90 days money back guarantee on selected products. Thanks! Also, much of what they sell on there can be bought cheaper on other sites if you’re willing to shop around a little. I am now 2 days down off work because I work 0 hour contracts and I am going to be delayed further because they refuse to refund me as I have no idea when or if this collection will ever take place. I complained but they provided me with no help just the usual empty apology. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). * One or more of these files was not uploaded due to an invalid file type. However, we have not been treated fairly in this whole process, and I’m just disappointed in the lack of customer service and the fact that we have clearly been forgotten about, and just let down. Price £ £ Subcategories 2ft6 Small Single 1 3ft Single 1 4ft Small Double 1 4ft6 Double 1 5ft King 1 6ft Super King 1 Beds 15 Crushed Velvet Beds 9 Dining 1 Divan Beds 6 Fabric Beds 3 Fabric TV Beds 2 Kids 1 Leather Beds 1 Mattresses 1 Storage Bed 2 TV Beds 2 Wooden Beds 1. “ Unfortunately I have had an awful experience with Mayfair furniture and we will neither recommend nor purchase from them again. I contacted Wayfair and Sureshi wasn't empathetic or willing to help advising that the other two parcels are on the way and they can only offer to send out new parts and 'rectify issues as soon as possible' which given the desk was delayed and shipped from Poland could mean another 3-4 week wait. Zero communication from customer service. Which we have told you before cancelling your order. The Mayfair is a luxurious mattress with each pocket spring sewn individually allowing them to move independently and to the shape of the sleepers body. MayFair Beds.
5,000 brands of furniture, lighting, cookware, and more. © 2020 Trustpilot A/S. The adaptor for the light didn't work and so requested a replacement part.
I could take it further I think as they entered into a contract with me as soon as they debited the money from my account. I have now had six different dates for delivery, l was expecting this parcel no later than Tuesday,I really don’t know what’s going on.L Whiteman. We provide contract beds in a variety of sizes including, single contract beds, double contract beds, king size contract beds and even super king contract beds. Excellent service, fast delivery,would recommend Mayfair Beds to anyone and everyone!!! Stay away. !Order number was ID:85 and I got an email back from someone called AJ, luckily I paid through PayPal so I was protected. Very bad service. Tourville WardrobesBought 2 of these and they are amazing.They did take some time to put together but definitely worth it.They should maybe think to label the parts. I wish I’d seen these reviews before I purchased something from them. Very prompt delivery. I went online to find the item was still available at more than twice the price. Delivery service was great and efficient too! Do not use them.Waited over 6weeks for dining chairs kept making excuse from lost in transit to still with supplier.Finally after 6weeks of chasing them told they had reordered them and they would be here in december. So I rang up and they said I’d need to re-order and that it would be available in May (currently out of stock at this point Bizarrely). We need your email address to verify that your review is genuine. My bookcase arrived on time and was very well packaged. Useful.
Shop Wayfair.co.uk for A Zillion Things Home across all styles and budgets. I was told by Waifare live chat that cancelling the item was now impossible as it was already being prepared for dispatch to be delivered on Thursday (6 days after purchase). Once again I contacted customer services to be told that DHL had apparently had an issue with my address so couldn't deliver, no update on when the next alleged delivery attempt would be. The quick chat facility on their website was a waste of time. Additionally, cardboard box was badly damaged and missing the instruction manual. Very stubborn customer service absolutely no flexibility or empathy among anyone I have spoken to no accountability and their only course of action is to blame everyone else but themselves. Ordered bed and mattress from Wayfair, delivery date for the mattress came and went without a delivery. It was obvious that this was a previously returned item that was re-despatched to another customer. You will be contacted by email to verify your review. All went smoothly, it was dispatched a few days later but alas still hasn't arrived. Reply. Guessing Covid put a stop to it, which I was more than understanding about.Anyway, I had kept an eye on it and saw it was not making its way to me.
Total chaos. All rights reserved.
It cost us £69+vat for two occasions. Contract Beds Available in Single, Double, King Size & Super King Mayfair Furniture are proud suppliers of excellent hotel beds to the hospitality sector. Filter Clear. I was due mid April, and thought, well I may as well hold out for them. Absolutely disgusted with Wayfair. Never again. Ordered a nursery furniture set in the sale, received an email a few days later to say the delivery company had collected the items but managed to leave one part behind so when it arrives get back in touch and they'll send the missing part.... Delay number 1.Then delivery date came and went no other contact went on to track my delivery with them diverted me to arrow delivery company whose website stated it had been cancelled chased wayfair who apologised for this and I only re ordered on the basis of it arriving no later than the 5th November due to already having the first issue... Reordered then went onto check delivery update to see the second one had also been cancelled with no contact made by wayfair or the couriers to ourselves.... Not much sympathy from wayfair just got offered my refund no compensation whatsoever for now having to face ordering/finding another lot of nursery furniture in a second lockdown no option for them to make a faster refund to us either. Order was placed 1st October 2019 & Canceled 7th 2019 Not because of what you have mentioned above. Sent you detailed conclusion to your email. I ordered a Console table and two light fitments, tried to cancel the order of the table within one hour of placing the order. First time I have ordered item arrived damaged.
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